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Common queries answered

Frequently asked Questions

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As an Apple Authorized Service Provider, we offer battery replacement service through Apple iPhone Battery Replacement Program which is subject to terms and conditions.

We provide iPhone screen replacement, using only genuine Apple parts. We ensure that your iPhone is repaired to the highest standard possible to protect your device’s warranty.

Address: Leal Communications & Informatics, Motorway 1 , Pailles.

Phone: 207 22 35

Email: [email protected]

 

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Customer Support

Query on online shopping: [email protected]


Query on after-sales service: [email protected]

Yes, you can pre-order an item. Delivery delay is 2-3 weeks, depending on stock availability.

Products sold by Leal Communications and Informatics Ltd are covered by manufacturer’s warranty against defects in material and workmanship during the warranty period. Leal Communications and Informatics Ltd will at its sole option, repair or replace the product with a similar products in case manufacturing defect is identified during the warranty period.

 

All repairs performed under warranty and/or replacement of the equipment must be exclusively carried out by Leal Communications and Informatics Ltd.

 

Leal Communications and Informatics Ltd shall make all reasonable effort to repair or replace the faulty equipment according to  manufacturer’s procedures and return back the equipment in good running conditions.

 

Replacement or exchange of equipment will be effected either with a similar model or in case of the equipment is discontinued, by an equivalent product bearing the same current value as approved by manufacturers at their own discretion.

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Apple Authorized Service Center

Motorway M1 Pailles

Apple Authorized Reseller

Since 1999

Apple 1 Year Warranty

Offered in the country of usage

3 Retail Stores

Phoenix / Caudan Waterfront / Grand Baie