Home Delivery
Purchase of products online should be made by contactless payment, via payment modes specified in the order acknowledgement email. All safety measures, as specified by the Government, will be taken during delivery of the products. Full payment must be effected prior to delivery.
Terms of Delivery
The mode of delivery will be Home Delivery (within 3 Business days from receipt of payment) for in-stock products as follows:
Kindly ensure that the correct delivery address is entered.
Delivery will only be carried out upon presentation of proof of purchase (order acknowledgement email) and the National Identity Card (NIC). Delivery will be arranged prior to delivery date. In case no one is present on the day of delivery, LCI will deliver to an authorised person designated by the customer, provided an email is sent by the customer to [email protected] specifying the full name and NIC of the authorised person to take delivery on behalf of the customer. LCI will not be responsible for late or non-delivery of products or for any loss, damage suffered as a result of any incorrect delivery or other information the customer has provided to LCI or occasioned by events beyond LCI’s reasonable control.
Sealed boxes will be delivered. No installation / product demonstration will be provided.
Payment
All prices are inclusive of VAT.
Only full payment via Internet Banking is accepted. Once payment is cleared, the customer will receive a notification email. In case the ordered products are out of stock, LCI will provide full refund of the amount paid. In case that part of the ordered products is out of stock, LCI will deliver the available products and inform the customer when the remaining products will be delivered or refund the customer the amount of the out-of-stock products.
General Terms
You must be older than 16 years old or that you have the consent of your parents or person holding parental responsibility.
All images on the website are non-contractual.
By placing the order, the customer agrees to all Terms and Conditions of Sale, the Privacy Notice and the Cookie policy.
Data Protection
Your personal data is collected for the purposes of performing on the purchase and will be retained in accordance with LCI’s Privacy Policy and Data Retention Policy.
For the purpose of delivery of item(s) purchased, LCI will enlist the services of a third party courier for delivery. Strictly personal information relevant to the delivery such as your name and residential address will be provided to the third party courier in accordance to LCI’s Privacy Policy in order to perform delivery.
You have the right to make further inquiry with regard to the use of your personal data by contacting Leal Group’s Data Protection Office ([email protected]).